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At gt99bd, this Privacy Policy sets out exactly what information we collect when you use your account, how we store it, and the choices you have over it. Access to our platform depends on your local law and eligible regions — read this policy carefully so you know where you stand.
This policy explains how gt99bd collects, uses and stores the personal information you provide when you create an account, complete identity verification or carry out transactions through payment methods such as Nagad and Bank Transfer. When you register, we collect your name, contact details and any information you submit during verification. When you make a deposit or withdrawal via Nagad or Bank Transfer, a record of that transaction is stored against your account — the amount, date, method and status. We use this information to keep your account running correctly, to resolve disputes when they arise and to meet the obligations that apply in the regions where access is available. We do not sell your personal information to third parties. We may share data with payment processors handling your Nagad or Bank Transfer requests, and with service providers who support platform operations, but only to the extent needed for those specific purposes. Your data is stored on secured servers. Access is limited to personnel who need it to carry out their role. This policy applies whether you reach us on mobile or on a desktop browser. Any material change to this policy will be communicated through your registered account channel before it takes effect.
This policy covers personal information that gt99bd directly collects and processes. Understanding what falls inside and outside its scope helps you know when to look elsewhere for answers about data handling. Use the breakdown below to locate the right information for your situation.
Covers login credentials, identity verification details and account preferences that you submit directly to gt99bd. We control how this data is stored, accessed and deleted in response to your requests made through the published support route.
Covers records of deposits and withdrawals processed via Nagad or Bank Transfer. These logs are tied to your account and are accessible to you through the transaction history section. We retain them for the period required under applicable rules.
Covers browsing behaviour on our platform — pages viewed, sessions started and device type used. This data helps us keep the site functioning correctly on mobile and desktop. It does not identify you by name unless you are signed in.
Does not cover data practices of external payment processors, game studios or any service you access by leaving our site. Third-party privacy policies govern those interactions. We are not responsible for data collected outside the gt99bd platform.
You have concrete actions available to you regarding the personal data we hold. Start by signing in to your account — the account settings area shows the profile details currently on file, including your registered contact information and linked payment methods such as Nagad or Bank Transfer. If any detail is incorrect, you can submit a correction request through the support channel listed on this page. For a copy of the transaction records associated with your account, check the transaction history section directly after signing in; it logs every deposit and withdrawal by date and payment method. If you want to raise a question about how a specific piece of your data is being used, or if you want to request that data be removed where that is permitted under applicable rules, contact our support team with your account details and a clear description of your request. We will confirm receipt and respond through the contact method you used. Availability of certain rights depends on your local law and the eligible regions in which you access the platform.
Sign in and open the transaction history section. Every Nagad and Bank Transfer record is listed by date, amount and status — no separate request needed for standard account history.
If your name, contact number or any registered detail is wrong, raise a correction request through the published support route. Provide your account ID and the correct information so the team can verify and update the record.
Not sure why a specific piece of information was collected or how long it is kept? Contact support with your account reference and the specific question. We will respond through the same channel you used to reach us.
Where removal is permitted under your local law and eligible region rules, send a written request through our support route. Include your account details. We will confirm what can be removed and what must be retained for record-keeping obligations.
If you have a question about your data, need to make a request under this policy or want to report a concern, use the contact routes we have published on the site. We do not invent hours or response targets here — check the support page for the current details. Always include your account reference when you write so we can locate your records without delay.
Open the chat icon visible on the site when you are signed in. Describe your privacy query or data request and include your account ID. The support team will confirm receipt and follow up through chat or your registered contact.
Send your privacy request or data question to the email address published on the site's contact page. Write your subject line clearly — for example, 'Data request — account [your ID]' — so your message reaches the right team without being delayed.
The support section of your signed-in account area lists the current contact routes and any guidance on submitting a formal data request. Check there first for the most up-to-date information before sending a message.
We apply access controls, secure storage and defined retention periods to keep your information protected. Here is how each area of data handling works at gt99bd, so you can make an informed decision about your account.
We use cookies to keep your session active, remember your sign-in state and understand which parts of the platform you use most. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect how the site functions on mobile or desktop.
Access to your account is protected by the credentials you set at registration. We recommend you do not share your login with anyone. If you believe your account has been accessed without your permission, contact support immediately using the published route.
We keep account and transaction data — including Nagad and Bank Transfer records — for the period required under applicable rules in the regions where we operate. After that period, data is deleted or anonymised unless a legal obligation requires us to keep it longer.
If you want to update your contact details, change how we communicate with you or ask about the data we hold, send a request through the support route. We confirm receipt and respond through the same channel. Data changes are logged in your account record.
These are the questions we receive most often about data, account privacy and your rights on the platform. If your question is not here, contact support directly using the routes published on the site.
We collect the name, contact details and any identity verification information you submit during registration. If you transact via Nagad or Bank Transfer, the payment method, date, amount and status of each transaction are also stored against your account record.
Yes. Sign in and open the transaction history section. Every deposit and withdrawal — whether processed via Nagad or Bank Transfer — is listed by date and status. No separate request is needed for standard account history; it is visible directly after you log in.
We share data only with payment processors handling your transactions and service providers who support platform operations, and only to the extent needed for those specific tasks. We do not sell personal information. Third-party services, such as external payment networks, operate under their own privacy policies.
Contact support through the live chat or email route published on the site. Include your account ID and a clear description of the correction or removal you are requesting. We will confirm receipt and tell you what can be actioned based on applicable rules in your eligible region.
We keep account and transaction records for the period required under the rules that apply in the regions where we operate. After that, data is deleted or anonymised. If a specific legal obligation requires longer retention, we will hold only what is necessary for that purpose.
Yes. This policy covers all access to the platform, whether you are on a mobile browser or a desktop. Cookie and session data may differ slightly by device, but the same data handling rules, retention periods and your rights under this policy apply regardless of how you connect.
Use the live chat or email contact published on the site's support page. Write your account reference in the subject or opening line so the team can locate your records quickly. We respond through the same channel you used and log the interaction against your account.